Frequently Asked Questions

The Caregivers Toolkit is a subscription-based software designed to help families manage medical health information for sick and elderly family members. It also facilitates communication among family members and healthcare providers to ensure coordinated and effective care

We offer several subscription plans tailored to meet different needs and sizes of families. We have three plans;  Basic Plan, Family Plan and Group Plan. Each plan depends on the number of members you want to manage. For detailed pricing information, please visit our Sign Page

The Caregivers Toolkit includes features such as storage of medical record information, family collaboration tools, secure data storage, coordination of care and integration with healthcare providers

Yes, The Caregivers Toolkit is a cloud based system designed to be compatible with a wide range of devices, including desktops, laptops, tablets, and smartphones. It works on both iOS and Android operating systems

We prioritize the security of your data with modern encryption and security measures. All health and personal information are stored securely and are only accessible to authorized users

Yes, our platform allows multiple family members to access the same account, ensuring everyone can stay informed and involved in the caregiving process. The administrative user has the control to allow other family members to view, add and edit information

Getting started is easy. Simply sign up for a subscription plan that best fits your caregiver management needs and follow the step-by-step onboarding process. Our support team is available to assist you with any questions you may have during setup

Absolutely! The Caregivers Toolkit allows you to securely and easily share medical information and updates with healthcare providers, ensuring they have the most accurate information they need to provide the best care

We offer responsive customer support through email. Our support is considered a priority and we pride ourselves on timely response times

Yes, we offer users the ease and flexibility of adjusting their subscription to meet their caregiver responsibilities. Administrative users have the ability to control their plan in the settings area.  If you encounter any challenges email us and we will support you immediately

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